The NHS loses £1 billion every year to problems caused by poor communication about healthcare. In England alone, 10 million physician appointments are wasted each year due to patients’ failure to attend. These problems loom large, but both have a simple solution: text messaging. The future of healthcare is digital. Most services have adapted to modern communication methods. It’s time healthcare did as well. Patients want to interact with healthcare providers the same way they interact in every life. 76% of patients want text reminders before scheduled appointments, and 69% want them for appointments and medication refills. 98% of patients
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