Citibank Plans to Replace 20,000 Employees with Robots and Automation
Jamie Forese, the president and CEO of Citibank’s institutional clients group, stated in an interview with the FT that 20,000 employees, or around 40 percent of the bank’s total workforce, can be easily replaced with machine learning and artificial intelligence (AI). Banks are Replacing Employees with AI According to Forese, more than 40 percent of … Read more